100% Satisfaction Guarantee

We want you to love your purchase and we stand behind theproducts we sell.   We are committed tooffering you the best customer service. As part of this effort, we strive to enhance your shopping experience byproviding knowledge, education, elaborate catalogue listings, and e-commercetools that can help you identify which products best suit your needs.

If you're not absolutely satisfied withyour purchase, you can return most items for a full exchange, credit, or refundwithin 30 days of your purchase.  If youritem has a manufacturing defect in its materials or workmanship, you can returnit at any time.  This guarantee andreturn policy does not cover ordinary wear and tear or damage caused byimproper use or accidents. 

You can return or exchange purchases from DNA Tactical bymail or in-person, regardless of whether you made your purchase online, byphone, or at our store.  You can find ourreturn policy and instructions on how to process your return or exchange here.

Ourstandard return policy does not apply to some items including,but not limited to: ammunition, firearms, ballistic gear, gun powder, primers,batteries, food items including Meals, Ready-to-Eat (i.e. MREs), water,suppressors, Class III items, optics, and night vision goggles. These items maynot be returned. 


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