DNA Tactical("Company") is proud to offer our FreeValue Shipping Offer valid on most orders $99 or more. In order toqualify for our free shipping offer, your pre-tax order total (where applicable)must be at least $99. Our Free Value Shipping Offer only applies to the48 Continental US States including but not limited to, DC and all U.S. MilitaryAPO/FPO/DPO addresses. Please note that our shipping offer is not available for orders &deliveries outside the contiguous United States which includes, but not limitedtoHawaii, Alaska, Virgin Islands and Puerto Rico, we sincerely apologize for anyinconvenience in advance.
DNA Tactical andour team of professionals constantly strive to improve our shipping rates andcompetitive shipping rates will apply to all orders including deliveries outside the48 Continental US States as well as all international orders.
Our Free ValueShipping Offer is applicable for standard ground shipping ONLYand any special requirements and instructions, rush orders, overnight shipmentsand air freight may all be subject to additional charges. Please note that ourFree Value Shipping Offer EXCLUDES all freight orders, bulkorders, ammunition orders, heavy, large & oversized orders as well as anyorders that contain products deemed hazardous (i.e. Lithium Batteries, ammunition,etc.). Additional Charges for all orders that pertain to this criteria mayapply and will be customer's responsibility.
If you areuncertain if you qualify for this offer or have additional questions inreference to shipping, please visit our Frequently Asked Questions.
Our Free ValueShipping Offer is only applicable for orders placed on DNA Tactical's website (https://www.dnatactical.com) or phone orders throughour toll free number (1-800-DNA-LV01). Our offer only pertains tostandard orders and may not apply for promotions, specials, close-outs and any sweepstakes.
Unfortunately,DNA Tactical does not offer Return and/or Exchange Shipping labels at this timeand our Free Value Shipping Offer is NOT valid on any returns,exchanges, custom orders & special products. Please check in periodicallyas our team is working diligently to improve your shopping experienceand enhance our services. For more details pertaining to potential returns &exchanges, please take a moment and visit DNA Tactical's Returns &Exchange Policy.
All applicableshipping rates will be labeled at checkout and the Free Value Shipping Offerwill be applied during checkout for all orders that qualify (No Special promo codes will berequired). All shipping methods including the Free Value Shipping Offerwill accommodatetracking numbers which will be provided via email for your convenience afteryour order is placed and processed. Please allow for 24-48 hours for placement andprocessing, your patience and understanding is greatly appreciated.
ATTENTION: For Damagedpackage(s) or package(s) lost in transit, please contact a DNA Tacticalrepresentative immediately through our Toll Free number 1-800-DNA-LV01 to file aclaim. It is the customer's responsibility to file a claim within 14 business days afterreceipt of tracking number(s), no exceptions. If the package(s) is damaged,opened or broken, please contact a representative immediately to file a claim. DNA Tacticalonly operates through reliable and established service carriers and apologizes inadvance for any problems, hassles or delays caused during shipping. It is thecustomer's responsibility to file a claim to initiate an investigation and we urge our customersnot to reject any deliveries as it may delay the investigation process. For those customer'swho do not sign or accept the package(s), additional delays may be incurredduring the investigation process. Please take a moment and visit DNA Tactical's Returns & Exchange Policy foradditional information.
All orders with sensitive, precariousor hazardous items will require a signature upon delivery, whether specifiedwithin instructions or not, NO EXCEPTIONS!For more information and specific details in reference to DNA Tactical'sshipping procedures, please take amoment and visit our Shipping & Delivery Terms
Our Free ValueShipping Offer is only valid for complete order shipments and will be voidedfor, if any, backordered items, items not in stock, order break-ups as well as allocated items.Orders that qualify for our Free Value Shipping Offer will ship from DNA's warehouse 24-48hours after receipt and processing of order if all items are readily available.A DNA Tactical representative will contact you within 24-48 hours if items are notavailable and provide additional options before processing & shipping yourorder.
For customersthat qualify for the Free Value Shipping offer and due to standard groundshipping, please expect that your order will generally arrive 5-7 business daysafter warehouse departure. Depending on the nature of materials, availabilityand depth of order, please anticipate order to take 10-14 business days for arrivalafter order placement.
WILL CALL INSTRUCTIONS: DNA Tacticaland our team of professionals understand that sometimes it may be preferred, easier or simply more practical for our customers topick-up orders. Therefore, we provide you with the option of scheduling an appointment for "Will-Call"pick-ups through our Las Vegas, NV warehouse. FOR THOSE CUSTOMERS INTERESTED, LOCAL PICK-UPS& ORDERS ARE AVAILABLE BY APPOINTMENTS ONLY". PLEASE CONTACT US VIA EMAIL: SALES@DNATACTICAL.COMOR CALL US TOLL FREE: 1-(800) DNA-LV01. AVAILABLE HOURS AREMONDAY - FRIDAY: 1PM - 6PM (PST) ONLY.
We are here tohelp and love hearing from our customers, so if you require any additionaldetails, further clarification or simply have more questions, please feel free to ContactUs.